The Joint Commission Accreditation
CareMinders Home Care requires all of its franchisees to apply for and achieve accreditation by The Joint Commission, which is notably one of the hardest levels of accreditation available due to its high standards relating to care of patients.
Founded in 1951, the Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies 21,000 health care organizations and programs in the United States, approximately 3,300 of which are home care agencies.
Achieving accreditation shows CareMinders’ commitment to providing the highest level of customer service focused on safety and quality. Our policy and procedures comply with or exceed The Joint Commission’s process-oriented standards which focus on key operational areas that impact the safety and quality of home care services such as staff competency and service delivery.
The Joint Commission is the only accrediting body in the industry to represent the entire continuum of care. When our agencies achieve The Joint Commission’s coveted “Gold Seal of Approval” they can better position themselves as a quality-oriented partner to referral sources, key stakeholders, and within the communities they serve.
In 2013 CareMinders had the unique distinction of being the first home care franchisor to be awarded the coveted Enterprise Champion For Quality award. The award carries unique eligibility requirements relevant to franchisors: the franchisor must require every franchise to become accredited by The Joint Commission; at the time of application, the franchisor must have a minimum of 10 franchises accredited and in good standing with The Joint Commission; and the franchisor must demonstrate that at least 95 percent of their eligible franchises are accredited and in good standing. This award is applied for and awarded annually.