Providing In-Home Care for Your Loved Ones 520-305-3135
Welcome to CareMinders We help take care of your loved ones personal needs!
Located in Tucson, Arizona, our office serves Pima County.
Our agency proudly bears the Gold Seal of Approval® of The Joint Commission, recognizing the dedication of CareMinders® Home Care in Tucson rendering the highest quality home care services and complying with the Joint Commission’s industry best standards on a continuous basis. Only 8% of all home health care agencies in the nation have achieved this honored accreditation.
In home care, as in other areas of your life, you have choices, so, why choose CareMinders® Home Care?
- Complimentary comprehensive assessment by an RN at start of care
- Industry-exclusive background screening of all caregivers who are bonded and insured
- Drug-free and alcohol-free workplace
- Highest quality standards as evidenced by The Joint Commission’s Gold Seal of Approval® accreditation
- Best practices utilized for evidence based outcomes focused on improving/maintaining the quality of life status of our clients
- Care is focused on multidisciplinary, case management approach
- Contingency planning for emergencies
Our philosophy, “Your Comfort, Our Responsibility”, is not a phrase we take lightly. It reflects a level of commitment to “perfect care” in selecting our employees, providing extensive support, training in “best practice”, conducting industry-exclusive background screening, including DMV and drug screen. We understand the high level of trust involved in selecting a home caregiver so we are dedicated to enlisting only the most qualified, skilled and compassionate individuals available, customizing care based upon your personal needs.
Doug Brown & Lisa Zandt owner/operator
1239 East Prince Road, Tucson, AZ 85719
It is the mission of CareMinders® Home Care of Tucson to enhance the quality of life for our clients through the delivery of compassionate care at home and in facilities by a trained and dedicated team who continuously strives for excellence.
Local Management Team
Owner / Administrator
Vicki Nyman, RN
Director of Services Delivered
Business Office Manager
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Our Corporate Support Team
In addition to our local office team, we have the assistance and oversight of an experienced home care team from our corporate office of the following:
Elaine Davis Jones
Chief Operating Officer
Elaine has over 38 years of experience in the home care business as the administrator of a multi-site, multi-million dollar agency. She has been an advocate of improving quality standards in home care and her agency in 1988 was the first home care agency in the nation to be accredited under the home care standards of the Joint Commission. She has established herself as an expert in the home care field first by developing her own agency and through the years by testifying before Congress on many occasions as the home care benefit became increasingly under government scrutiny. She was the first non-medical professional to become certified as a Professional in Healthcare Quality and is an accomplished author having written a book titled “Total Quality Management for Home Care” and has countless articles to her credit. She is an accomplished speaker and has been key note speaker at many national forums, conventions and conferences. Elaine worked with the Malcolm Baldrige National Quality Award for several years always with the emphasis on quality and performance improvement. This work led to her being named in the International Who’s Who of Quality sponsored by the International Academy of Quality in Frankfurt, Germany and she is a contributing author to the Six Sigma Research Institute’s body of knowledge. Elaine has been named Woman of the Year, and is named in over 15 annual Who’s Who publications. She has consulted with national homecare companies in the areas of operations, quality, performance improvement and marketing. Elaine has worked for many of the national homecare companies in positions such as Chief Quality Officer, Chief Compliance Officer and Executive Vice President of Business Practices.
Patricia Sanders, RN, CPHRM
Vice President, Quality, Safety and Risk Mitigation
Pat brings to our corporate team 37 years of home health care experience most of which has been in managing home health agencies. Pat is one of only a handful of professional nurses that has also achieved the designation of Certified Professional in Healthcare Risk Management. Her specialty over the years has been in the development of standardized operating processes to ensure compliance with quality initiatives, regulatory standards and high performance goals.
She has developed and implemented Corporate Quality Improvement Programs and served as the Corporate Privacy Officer, HIPAA Compliance Officer, handled all privacy complaints and OCR investigations with no penalties or fines levied. Pat has assessed and re-designed hospital system’s homecare operations; evaluated areas falling below national standards and established the course of action for achievement to standards and performance measures. She developed standardized operating processes and established the policies and procedure manuals for 500+ homecare offices nation-wide. Additionally, Pat has a flair for sales as she was able to establish and maintain relationships with major accounts that resulted in significant increases in annual sales and contributed to overall company growth and profitability. She implemented the plan to achieve status as the first home health agency in the nation to achieve Joint Commission accreditation and the first agency in GA to achieve Hospice Medicare certification.
Theresa Turner, RN, BS, COS-C
Vice President of Operations
Theresa has over 18 years of home health care experience managing and directing high performance home care operations. She is Certified as a Home Care/Hospice Executive, Certified by the Centers for Medicare/Medicaid Services (CMS) as a Nurse Surveyor, Certified as a Clinical OASIS Specialist and holds a bachelor’s degree in Health Care Administration. Her experience includes multi-site management specializing in “turn around” (rescue) operations with a proven track record of achievement with transforming agencies struggling to maintain financial viability and regulatory compliance into successful operations. Theresa is gifted at teaching and has served as a consultant to home health agencies in the process of achieving and maintaining compliance with both regulatory and Joint Commissions standards. She also specializes in training regarding documentation requirements for Medicare Home Health Prospective Payment System (PPS) reimbursement. She exercises her creativity with the growth of agency sales opportunities including new program development. Theresa was also named in Who’s Who in Healthcare Executives in 1999 and 2001.
The CareMinders® Home Care History
CareMinders® Home Care began its operation when our co-founder, Gary Kneller, identified the need for a company that could provide extraordinary service in home care. Due to life experiences as a cancer survivor and dealing with aging parents, Gary recognized there are many home care companies, but none offered the combination of services or the quality he and his family expected. He was looking for a company he could build a relationship with that could follow his and his family’s needs throughout life when various entry points into the healthcare continuum were required.
Gary’s skills in finance, economics, marketing and telecommunications would become the business foundation for a new company. His life-long empathy for people provided the heart of the business and a strong incentive to build something that would help people of all ages and their families. Gary’s decision to build the home care company of his dreams became a reality when he partnered with Brian Schleicher who became the co-founder of CareMinders® Home Care.
Brian’s background as an attorney, CPA and a business owner provided the skills necessary for this exciting new venture as its Chief Executive Officer. His empathy for people, coupled with his passion for the dream of building a premier home care company, led to his and Gary’s desire to expand the dream team of executives for CareMinders® Home Care.
With over 38 years experience in all facets of home care, Elaine Davis Jones is recognized as an industry leader. From owning her own Medicare Certified Home Health Agency to managing a multi-unit home care operation with over 600 units nation-wide, Elaine brings a unique perspective to homecare. Having been involved in the industry from its infancy to its current state; providing expert testimony before Congress; being asked to author the textbook, Total Quality Management for Home Care; and having served as an examiner for the Malcolm Baldrige National Quality Award, all these experiences gave Elaine the requisite background to become CareMinders® Home Care’s Chief Operating Officer.
The CareMinders® Home Care model envisioned by Gary, Brian and Elaine is built on a foundational platform of providing the highest quality of care to its clients. Every client is looked at as an individual with a goal of improving that person’s quality of life as a result of the intervention of a CareMinders® Home Care caregiver.